Terms and Conditions

At the Heart of the East Yorkshire Coast

General Information

This is all the information you should need ready for your stay.

  • Strictly no other persons are authorised to stay unless you ask me first, unauthorised guest staying will be asked to leave.
  • Price includes gas and electric. (No tea towels or towels are provided).
  • No outdoor shoes to be worn inside.
  • No smoking inside, there is a ash tray under the sink for use outside if you use it please empty and wash it out and put it back under the sink
  • There are 2 small dog bowls under the sink. (It’s advisable to take a spare towel or wipes for your dogs feet of it rains it can become boggy.)
  • Always keep your dog on a lead outside the caravan and pick all mess up right away.
  • You can park outside the caravan, if it rains heavily i suggest you move to a hard standing car park which is nearby. (If you get stuck in the grass you will need to be pulled out by a tractor at your own cost)
  • All damages should be reported immediately and paid for in full.
  • any damages on arrival should be reported immediately.
  • No Cats allowed
  • Entertainment passes can be purchased from Reception and are not included with the booking.

All information regarding COVID-19 can be found on the COVID-19 page.

Payment Information

This is all the information you should need ready for your stay.

  • £50 deposit bond is required to book.
  • This deposit isn’t returned against cancellation, but becomes your bond once your stay begins. (The bond is returned on condition all is left with the caravan as you found it.)
  • Balance to be paid 4 weeks before your stay or in full if lower than 4 weeks.
  • Instalments can be arranged.
  • Money is to be paid into my bank account or PayPal.

Cancellation Policy

  • Your payment is due 4 weeks before you stay, if cancelled anytime after the payment due date you would receive 50% of any money paid.

Subletting holidays is not permitted.

Contact Information

I am contactable via phone from 3PM on weekdays. All day Saturday and Sunday.

If anything is wrong you must contact me first as most things i can fix myself, if you go to the reception there happy to help but put a £20 callout charge. If i’ve received a callout charge and you haven’t tried to contact me first i will deduct this from your bond.

If you need to ask anything please do so.